Terms and Conditions

 

These General Terms and Conditions are binding and any other arrangements are only possible with the express written consent of the Supplier.

All agreements between the Customer and the Supplier must be concluded in accordance with these General Terms and Conditions and confirmed in writing by the Supplier.

 

Contracts shall only become valid after written confirmation or email. The Supplier reserves the right to require payment in advance or to require adequate security for obligations before or after the conclusion of the contract. Rejection of these conditions by the customer shall entitle the supplier to withdraw from the contract, with payments for partial deliveries already made being due immediately.

Any additional changes to the contract based on the customer's requirements shall be subject to a fee. The client must be informed in writing of any costs associated with such changes. Additional changes include the repetition of test copies at the client's request if there are minor deviations from the original design.

 

Designs, test rates, test samples, samples and other preparatory work requested by the Client will be invoiced according to the current price list available on the Supplier's website.

Supporting documents and data obtained from the Client required for production shall remain the property of the Supplier and shall be retained for a period of one year.

 

Print designs and documents remain the property of the supplier and may not be shared with third parties without permission. The designs are protected by copyright.

Data is retained for one year after the last delivery. After this period, they will be deleted and the supplier is not obliged to inform the client of such deletion.

Production is carried out according to the client's specifications. The supplier is not responsible for verifying the accuracy, suitability or expediency of orders.

The client is responsible for ensuring that the production according to the data, graphics or samples provided does not infringe the rights of third parties. The client agrees to pay all costs associated with the infringement of these rights.

The Supplier shall not be liable for any errors overlooked by the Client, including changes at the Client's request or necessary modifications to documents agreed by the Client by email. Changes made by telephone must also be confirmed by email.

 

Unless otherwise agreed, the prices listed in the price list on the Supplier's website apply. Payment of the purchase price must be made in accordance with the invoice or the terms and conditions set out by the supplier.

Unless otherwise agreed, the order must be paid within 14 days of the invoice.

In the event of late payment, the Supplier reserves the right to charge default interest at the rate of 0.05% per day of delay on the total invoiced amount. The goods shall remain the property of the supplier until the invoice has been paid in full.

Delivery dates will be met provided we receive accurate documentation and clear specifications from the client.

The contractor will take care of careful packaging of the shipment. The contractor's liability for damages is limited to cases of gross negligence in the processing of the order. The goods shall be insured in accordance with the transport service's terms and conditions of carriage, with additional insurance being arranged only at the client's express and written request and at the client's expense.

The Supplier shall not be liable for damage or delay to the shipment; this liability shall pass to the transport company at the time of acceptance of the shipment. The Client may set the delivery dates of the order. If the Supplier cannot meet the deadline for capacity or other reasons, the Supplier reserves the right to refuse the order. All legal claims of the client due to delayed delivery remain unaffected.

Delivery deadlines, unless expressly agreed as binding, are deemed to be non-binding. The Supplier shall be entitled to make partial deliveries or partial processing of the order by mutual written agreement with the Client.

The Supplier shall not be liable for any delay or failure to perform an obligation under the Contract or for damages if such delay or failure is caused by force majeure. Force majeure includes, in particular: war, strike, declaration of a state of emergency, civil disturbances, acts of terrorism or the danger thereof, decisions or measures of state or local government authorities or courts, natural disasters including snow calamities, floods and fire, impassable roads or restrictions on their passage, accidents making it impossible or difficult to fulfil the obligations of the Parties, prolonged (more than 24 hours) power interruption, machine or equipment failure or technology failure including computer hardware or software failures including those caused by viruses, hacking or software updates, or other similar condition or unforeseeable, unavoidable and uncaused events significantly limiting or precluding the Supplier's performance of its obligations.

 

Shipments shall be stored in a dry environment with constant temperature and humidity. They must be used and ironed within one year of the date of manufacture, after which time the Supplier shall not be liable for problems caused by delayed use.

 

We reserve ownership of the goods delivered until all claims arising from the contract have been paid in full.

The Client is obliged to inform the Supplier immediately and in writing about the intervention of third parties, in particular about restrictive measures, as well as about the devaluation of its property.

The Client shall indemnify the Supplier for damages and costs resulting from the breach of this obligation and from the necessary measures against third-party interference. In the event of a breach of contract by the client, in particular failure to meet payment obligations even after demand for payment, the supplier is entitled to withdraw from the contract after giving a reasonable period of time for payment and to demand the return of the goods delivered. The client shall bear the shipping costs. The contractor shall be entitled to the returned goods for recycling purposes and reserves the right to demand payment for damages incurred after the return of the goods.

 

The Client shall notify any apparent defects in writing within seven days of receipt of the goods using the form available on the Supplier's website. Failure to comply with this deadline will result in the rejection of the claim. Upon receipt of all the necessary documents from the client, the claim shall be processed without delay.

Colour deviations caused by technical conditions, including deviations from the original or colour map, are not considered as defects. This also applies to any differences between the test print and the supporting documents.

For thin lines, the supplier guarantees the quality only for lines with a thickness greater than 0.7 mm. For lines thinner than 0.7 mm, the supplier is not responsible for ironing problems and no claims are accepted in these cases.

In the event of an accepted claim, the customer has the choice of repairing the goods, providing a discount or a refund. In the case of a refund (applicable only to prepaid or already paid goods), a credit note is issued and the amount is sent to the customer's bank account after the supplier has received the defective goods.

The recipient of the damaged shipment is obliged to make a written record of the damage with the shipping company immediately after receipt of the shipment, otherwise he loses the right to claim.

The Supplier is not responsible for the print data and original graphics that are an integral part of the Client's order. Supplier is also not responsible for Client's materials used in iron-on transfer prints that contain silicone or non-cotton fiber admixtures, which may result in transfers not adhering to the materials so used.

 

Printed materials and electronic publications are created according to the content specifications specified by the customer, and the supplier has no influence on the content. It is the responsibility of the client or a third party authorised by the client to ensure that all transmitted data, including text and images, are lawfully used, accessed and published. The Client further warrants that there is no infringement of third party rights or copyright and that there is no violation of law or dissemination of anti-competitive content through the creation of printed or electronic publications. In the event of any infringement of third-party rights, the Supplier shall be released from all related obligations.

 

The Supplier is entitled to store and further process data electronically and undertakes to keep all personal data confidential. The Supplier may disclose customer data to third parties if this is necessary for the performance of the contract, in accordance with the applicable data protection legislation.

 

Any disputes arising out of this contractual agreement between the Seller and the Buyer shall be settled by the competent court of the Czech Republic in accordance with applicable law. The Parties hereby agree that the local jurisdiction of the court of first instance shall be determined by the registered office of the Seller at the time the proceedings are initiated, in accordance with §89a of the Code of Civil Procedure.

 

 

JIMI PRINT s.r.o.